The “Suljhao, Magar Pyaar Se” blog series highlights the weekly notes of Sama, while designing dispute systems that promote a collaborative approach and leverages technology.
3 common definitions of Online dispute resolution (ODR) –
- ODR is a public-facing digital space in which parties can convene to resolve their dispute or case.
- ODR is the use of Information and Communication Technology (ICT) to resolve disputes.
- ODR is not a what, it is a how.
ODR is a legal process recognized (read “encouraged”) by courts and govt which helps you settle your disputes online.