The “Suljhao, Magar Pyaar Se” blog series highlights the weekly notes of Sama, while designing dispute systems that promote a collaborative approach and leverages technology.


3 common definitions of Online dispute resolution (ODR) –

  • ODR is a public-facing digital space in which parties can convene to resolve their dispute or case.
  • ODR is the use of Information and Communication Technology (ICT) to resolve disputes.
  • ODR is not a what, it is a how.



ODR is a legal process recognized (read “encouraged”) by courts and govt which helps you settle your disputes online.

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